Delaware: sales is no longer an individual sport

An enterprise consultancy stopped selling implementations. What its customers now buy is orchestration — and no single salesperson can deliver that alone.
One organisation, one interview, one lesson. Short cases showing the Systemic Value framework alive in one company’s practice.

An enterprise consultancy stopped selling implementations. What its customers now buy is orchestration — and no single salesperson can deliver that alone.

Business cases are everywhere in B2B sales — and almost none of them are real. CGI named, scoped and priced the work of proving value, and turned the business case from a sales document into a service.

A recruitment supplier re-anchored its proposition from filling vacancies to improving the customer’s whole recruitment system — and found the senior conversation it could never get before.

A technically dominant product, a deal that collapses to price — and what that says about every value proposition built on being better.